Thu, 20 Mar
|Kaiapoi
Legendary Service | One day workshop
Every day, with every customer interaction, you have an opportunity to either build loyalty or lose a customer. While most companies recognise the importance of customer service to their success, it still feels remarkable when we receive genuinely great service.
Time & Location
20 Mar 2025, 9:00 am – 4:30 pm
Kaiapoi, 143 Williams Street, Kaiapoi 7630, New Zealand
About the Event
Delivering great customer service is vital to the success of your business. Yet, creating a service-focused culture can be challenging. Our Legendary Service programme teaches people how to consistently deliver exceptional service that will turn your customers into raving fans and create a competitive edge for your organisation. With the Legendary Service course, your organisation gets:
Alignment on a service-focused vision, values, and behaviours
Segmentation of customers based on needs and wants
Empowered employees who build great customer relationships
Increased customer loyalty, which drives increased revenue